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Transform your contact center with digital workers

Trusted by some of the world’s largest contact centers. Hire market-leading AI agents to scale your hiring, training & quality.

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Cheaper, faster and better with AI

Consistent Quality Assurance

Lower operational spend

Higher CSAT scores

Lower operational spend

Higher CSAT scores

Quicker ramp times

Lower operational spend

Faster Resolution Times

24/7 Support Availability

Enhanced Agent Productivity

Lower operational spend

Stay ahead of comp[etition

Data-Driven Insights

Faster time to proficiency

Lower operational spend

Enterprise ready security

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AI Quality Assurance

Intelligent insights for every conversation

Gain real-time insights on your support quality across 100% of conversations, real and simulated. You get higher quality support agents, a higher CSAT and customers get a better experience.

Hire Anya

Meet Anya

Assess multiple conversation types across support, compliance, billing and more

Integrate with your favourite tools like Salesforce Service Cloud, Zoho & Intercom

Create advanced reports on the metrics that matter most to you

Meet Anya

The level of personalised support, guidance, and expertise we've received from Solidroad since the start has been unmatched.

We're already saving time and resources by being able to leverage this tool for both new hire and ongoing training.

The level of personalised support, guidance, and expertise we've received from Solidroad since the start has been unmatched.

We're already saving time and resources by being able to leverage this tool for both new hire and ongoing training.

Emily VanGilder

Manager, Global Customer Enablement

AI Trainer

Smarter training, faster results

Equip your team with immersive, AI-driven training simulations tailored to real-world scenarios. Accelerate ramp time, boost confidence, and build top-performing agents who deliver exceptional customer experiences.

Hire Jenna

Meet Jenna

CSAT increase for Crypto.com

Simulate conversations for any channel and do it any language

Simulate conversations for any channel and any language

Use your organisations documentation to create simulations for your reps

Meet Jenna

AI Recruiter

Find top talent, effortlessly

Streamline your hiring process with AI-driven assessments that evaluate candidates for skills, culture fit, and potential. Build a stronger team while saving time and ensuring every hire is the right one.

Hire Ryan

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