Turn every customer interaction into an insight

Automate your entire QA process across human and AI agents to surface improvement opportunities. Full coverage. No guess work. No blind spots.

Solidroad’s Auto QA reviews 100% of interactions. Full coverage. No guess work.
No blind spots.

Loved by quality-obsessed teams

Why QA teams choose Solidroad

Why CX teams choose
Solidroad AutoQA

Full visibility

Full visibility

Review every call, chat, and ticket — instantly and automatically.

Review every call, chat, and ticket — instantly and automatically.

Effortless accuracy

Effortless accuracy

Use AI-powered scorecards to track performance with precision.

Use AI-powered scorecards to track performance with precision.

Improve interactions

Improve interactions

Raise performance with AutoQA that coaches every rep, every time.

Raise performance with AutoQA that coaches every rep, every time.

Automatically score and improve every channel

Define your criteria

Set up custom scorecards aligned to your workflows.

Auto-review at scale

Run reviews of every interaction across every channel, instantly.

Act on insights

Spot trends, fix gaps, and coach with confidence.

Improve conversation quality with Solidroad

Automate QA across every interaction for consistent, high-quality customer experiences.

Build flexible scorecards

Capture what quality means to you

Auto-tag behaviors

Detect highlights, key actions and moments instantly

Identify high-risk interactions

Surface coaching opportunities fast

Sync with support tools

Plug into Intercom, Zendesk, and more

Trusted by leading teams

From scaling startups to global brands — see what they’re saying about Solidroad.

"This has transformed how we train our support team—more efficient, effective, and scalable."
Alex Dimitrov
Head of Training
"This approach has transformed how we train our team—more efficient, more engaging, and ultimately better for our customers."
Marissa Taylor
Manager Product Support
"This has transformed how we train our support team—more efficient, effective, and scalable."
Alex Dimitrov
Head of Training
"This approach has transformed how we train our team—more efficient, more engaging, and ultimately better for our customers."
Marissa Taylor
Manager Product Support
"This has transformed how we train our support team—more efficient, effective, and scalable."
Alex Dimitrov
Head of Training
"This approach has transformed how we train our team—more efficient, more engaging, and ultimately better for our customers."
Marissa Taylor
Manager Product Support
"This has transformed how we train our support team—more efficient, effective, and scalable."
Alex Dimitrov
Head of Training
"This approach has transformed how we train our team—more efficient, more engaging, and ultimately better for our customers."
Marissa Taylor
Manager Product Support

"This has transformed how we train our support team—more efficient, effective, and scalable."
Alex Dimitrov
Head of Training
"This approach has transformed how we train our team—more efficient, more engaging, and ultimately better for our customers."
Marissa Taylor
Manager Product Support
"This has transformed how we train our support team—more efficient, effective, and scalable."
Alex Dimitrov
Head of Training
"This approach has transformed how we train our team—more efficient, more engaging, and ultimately better for our customers."
Marissa Taylor
Manager Product Support
"This has transformed how we train our support team—more efficient, effective, and scalable."
Alex Dimitrov
Head of Training
"This approach has transformed how we train our team—more efficient, more engaging, and ultimately better for our customers."
Marissa Taylor
Manager Product Support
"This has transformed how we train our support team—more efficient, effective, and scalable."
Alex Dimitrov
Head of Training
"This approach has transformed how we train our team—more efficient, more engaging, and ultimately better for our customers."
Marissa Taylor
Manager Product Support

FAQ's

How does your scoring work?

Can I customise the scorecards?

How fast can I go live?

What channels are supported?

How does your scoring work?

Can I customise the scorecards?

How fast can I go live?

What channels are supported?

How does your scoring work?

Can I customise the scorecards?

How fast can I go live?

What channels are supported?

Raise the bar for every customer interaction

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Raise the bar for every customer interaction

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Raise the bar for every customer interaction

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