See every signal.
Solve every problem.
Review 100% of customer interactions in an instant, surface the issues that need attention, and automatically assign targeted trainings to the relevant agents.
Solidroad’s Auto QA reviews 100% of interactions. Full coverage. No guess work.
No blind spots.
Review 100% of customer interactions in an instant, surface the issues that need attention, and automatically assign targeted trainings to the relevant agents.
Loved by quality-obsessed teams
Loved by quality-obsessed teams
Loved by quality-obsessed teams
Why QA teams choose Solidroad
Why QA teams choose Solidroad
Why QA teams choose Solidroad
Full visibility
Full visibility
Full visibility
Review every call, chat, and ticket — instantly and automatically.
Effortless accuracy
Effortless accuracy
Effortless accuracy
Use AI-powered scorecards to track performance with precision.
Improve interactions
Improve interactions
Improve interactions
Raise performance with AutoQA that coaches every rep, every time.
Automatically score and improve every channel
Automatically score and improve every channel
Automatically score and improve every channel
Define your criteria
Define your criteria
Set up custom scorecards aligned to your workflows.
Set up custom scorecards aligned to your workflows.
Auto-review at scale
Auto-review at scale
Run reviews of every interaction across every channel, instantly.
Run reviews of every interaction across every channel, instantly.
Act on insights
Act on insights
Spot trends, fix gaps, and coach with confidence.
Spot trends, fix gaps, and coach with confidence.
Improve conversation quality with Solidroad
Improve conversation quality with Solidroad
Improve conversation quality with Solidroad
Automate QA across every interaction for consistent, high-quality customer experiences.
Automate QA across every interaction for consistent, high-quality customer experiences.
Automate QA across every interaction for consistent, high-quality customer experiences.
Build flexible scorecards
Build flexible scorecards
Build flexible scorecards
Capture what quality means to you
Auto-tag behaviors
Auto-tag behaviors
Auto-tag behaviors
Detect highlights, key actions and moments instantly
Identify high-risk interactions
Identify high-risk interactions
Identify high-risk interactions
Surface coaching opportunities fast
Sync with support tools
Sync with support tools
Sync with support tools
Plug into Intercom, Zendesk, and more
Trusted by leading teams
Trusted by leading teams
Trusted by leading teams
From scaling startups to global brands — see what they’re saying about Solidroad.
From scaling startups to global brands — see what they’re saying about Solidroad.
From scaling startups to global brands — see what they’re saying about Solidroad.
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa Taylor
Manager Product Support
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy Rodero
Manager - Business Transformation
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa Taylor
Manager Product Support
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy Rodero
Manager - Business Transformation
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa Taylor
Manager Product Support
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy Rodero
Manager - Business Transformation
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa Taylor
Manager Product Support
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy Rodero
Manager - Business Transformation
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa Taylor
Manager Product Support
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy Rodero
Manager - Business Transformation
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa Taylor
Manager Product Support
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy Rodero
Manager - Business Transformation
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa Taylor
Manager Product Support
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy Rodero
Manager - Business Transformation
"We now know agents meet our quality bar before they ever touch a customer. That's the difference."
Marissa Taylor
Manager Product Support
"We now have accurate visibility into quality across our teams. When we find gaps, we can verify they're fixed before they affect more customers."
Denessy Rodero
Manager - Business Transformation