Blog
Blog
Blog
The ultimate guide to AI in modern customer support training
The ultimate guide to AI in modern customer support training
The ultimate guide to AI in modern customer support training
Mark Hughes
Mark Hughes
Mark Hughes
•
•
•
Sep 12, 2024
Top 5 sales training techniques
Top 5 sales training techniques
Top 5 sales training techniques
Mark Hughes
Mark Hughes
Mark Hughes
•
•
•
Jul 24, 2024
Latest posts
Latest posts
What’s the Difference Between Sales Training and Sales Coaching?
What’s the Difference Between Sales Training and Sales Coaching?
What’s the Difference Between Sales Training and Sales Coaching?
Jack Hussey
Jack Hussey
•
•
•
Nov 25, 2024
Sales Coaching Techniques that Get Results in 2024
Sales Coaching Techniques that Get Results in 2024
Sales Coaching Techniques that Get Results in 2024
Mark Hughes
Mark Hughes
•
•
•
Nov 13, 2024
Cold calling made easy: how to get past the first 10 seconds
Cold calling made easy: how to get past the first 10 seconds
Cold calling made easy: how to get past the first 10 seconds
Jack Hussey
Jack Hussey
•
•
•
Oct 9, 2024
The art of the perfect discovery call: questions that win deals
The art of the perfect discovery call: questions that win deals
The art of the perfect discovery call: questions that win deals
Mark Hughes
Mark Hughes
•
•
•
Oct 9, 2024
5 ways AI sales roleplay can improve your team's closing rates
5 ways AI sales roleplay can improve your team's closing rates
5 ways AI sales roleplay can improve your team's closing rates
Jack Hussey
Jack Hussey
•
•
•
Oct 9, 2024
AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps
Mark Hughes
Mark Hughes
•
•
•
Oct 8, 2024
Let's talk sales enablement metrics (and why they matter)
Let's talk sales enablement metrics (and why they matter)
Let's talk sales enablement metrics (and why they matter)
Jack Hussey
Jack Hussey
•
•
•
Oct 7, 2024
How to create sales enablement goals that drive results
How to create sales enablement goals that drive results
How to create sales enablement goals that drive results
Mark Hughes
Mark Hughes
•
•
•
Oct 7, 2024
How to create a sales enablement plan that works
How to create a sales enablement plan that works
How to create a sales enablement plan that works
Jack Hussey
Jack Hussey
•
•
•
Oct 2, 2024
7 must-know b2b sales training topics for high-performing teams
7 must-know b2b sales training topics for high-performing teams
7 must-know b2b sales training topics for high-performing teams
Jack Hussey
Jack Hussey
•
•
•
Oct 1, 2024
The difference between sales training vs sales enablement
The difference between sales training vs sales enablement
The difference between sales training vs sales enablement
Jack Hussey
Jack Hussey
•
•
•
Oct 1, 2024
How to design a sales enablement onboarding process for new reps
How to design a sales enablement onboarding process for new reps
How to design a sales enablement onboarding process for new reps
Mark Hughes
Mark Hughes
•
•
•
Sep 30, 2024
Top 5 phone skills training tips to convert more leads
Top 5 phone skills training tips to convert more leads
Top 5 phone skills training tips to convert more leads
Jack Hussey
Jack Hussey
•
•
•
Sep 30, 2024
Let’s talk about burnout (and how to beat it) in customer support teams
Let’s talk about burnout (and how to beat it) in customer support teams
Let’s talk about burnout (and how to beat it) in customer support teams
Jack Hussey
Jack Hussey
•
•
•
Sep 25, 2024
Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?
Jack Hussey
Jack Hussey
•
•
•
Sep 24, 2024
Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)
Jack Hussey
Jack Hussey
•
•
•
Sep 23, 2024
Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why
Jack Hussey
Jack Hussey
•
•
•
Oct 1, 2024
It’s all about empathy, really: The key to customer support success
It’s all about empathy, really: The key to customer support success
It’s all about empathy, really: The key to customer support success
Jack Hussey
Jack Hussey
•
•
•
Sep 30, 2024
Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide
Jack Hussey
Jack Hussey
•
•
•
Sep 27, 2024
Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide
Jack Hussey
Jack Hussey
•
•
•
Sep 25, 2024
The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI
Jack Hussey
Jack Hussey
•
•
•
Sep 13, 2024
Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance
Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance
Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance
Mark Hughes
Mark Hughes
•
•
•
Sep 4, 2024
Top 6 sales training software you should know about in 2024
Top 6 sales training software you should know about in 2024
Top 6 sales training software you should know about in 2024
Mark Hughes
Mark Hughes
•
•
•
Aug 2, 2024
Solidroad
© 2024 Solidroad Inc. All Rights Reserved