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Blog
Blog



The ultimate guide to AI in modern customer support training
The ultimate guide to AI in modern customer support training
The ultimate guide to AI in modern customer support training

Mark Hughes
Mark Hughes
Mark Hughes
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Sep 12, 2024



Top 5 sales training techniques
Top 5 sales training techniques
Top 5 sales training techniques

Mark Hughes
Mark Hughes
Mark Hughes
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Jul 24, 2024
Latest posts
Latest posts



Best Sales Coaching Software in 2024: The Tools You Need to Empower Your Team
Best Sales Coaching Software in 2024: The Tools You Need to Empower Your Team
Best Sales Coaching Software in 2024: The Tools You Need to Empower Your Team

Jack Hussey
Jack Hussey
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Dec 3, 2024



What’s the Difference Between Sales Training and Sales Coaching?
What’s the Difference Between Sales Training and Sales Coaching?
What’s the Difference Between Sales Training and Sales Coaching?

Jack Hussey
Jack Hussey
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Nov 25, 2024



Sales Coaching Techniques that Get Results in 2024
Sales Coaching Techniques that Get Results in 2024
Sales Coaching Techniques that Get Results in 2024

Mark Hughes
Mark Hughes
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Nov 13, 2024



Cold calling made easy: how to get past the first 10 seconds
Cold calling made easy: how to get past the first 10 seconds
Cold calling made easy: how to get past the first 10 seconds

Jack Hussey
Jack Hussey
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Oct 9, 2024



The art of the perfect discovery call: questions that win deals
The art of the perfect discovery call: questions that win deals
The art of the perfect discovery call: questions that win deals

Mark Hughes
Mark Hughes
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Oct 9, 2024



5 ways AI sales roleplay can improve your team's closing rates
5 ways AI sales roleplay can improve your team's closing rates
5 ways AI sales roleplay can improve your team's closing rates

Jack Hussey
Jack Hussey
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Oct 9, 2024



AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps

Mark Hughes
Mark Hughes
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Oct 8, 2024



Let's talk sales enablement metrics (and why they matter)
Let's talk sales enablement metrics (and why they matter)
Let's talk sales enablement metrics (and why they matter)

Jack Hussey
Jack Hussey
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Oct 7, 2024



How to create sales enablement goals that drive results
How to create sales enablement goals that drive results
How to create sales enablement goals that drive results

Mark Hughes
Mark Hughes
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Oct 7, 2024



How to create a sales enablement plan that works
How to create a sales enablement plan that works
How to create a sales enablement plan that works

Jack Hussey
Jack Hussey
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Oct 2, 2024



7 must-know b2b sales training topics for high-performing teams
7 must-know b2b sales training topics for high-performing teams
7 must-know b2b sales training topics for high-performing teams

Jack Hussey
Jack Hussey
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Oct 1, 2024



The difference between sales training vs sales enablement
The difference between sales training vs sales enablement
The difference between sales training vs sales enablement

Jack Hussey
Jack Hussey
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Oct 1, 2024



How to design a sales enablement onboarding process for new reps
How to design a sales enablement onboarding process for new reps
How to design a sales enablement onboarding process for new reps

Mark Hughes
Mark Hughes
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Sep 30, 2024



Top 5 phone skills training tips to convert more leads
Top 5 phone skills training tips to convert more leads
Top 5 phone skills training tips to convert more leads

Jack Hussey
Jack Hussey
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Sep 30, 2024



Let’s talk about burnout (and how to beat it) in customer support teams
Let’s talk about burnout (and how to beat it) in customer support teams
Let’s talk about burnout (and how to beat it) in customer support teams

Jack Hussey
Jack Hussey
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Sep 25, 2024



Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?

Jack Hussey
Jack Hussey
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Sep 24, 2024



Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)

Jack Hussey
Jack Hussey
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Sep 23, 2024



Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why

Jack Hussey
Jack Hussey
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Oct 1, 2024



It’s all about empathy, really: The key to customer support success
It’s all about empathy, really: The key to customer support success
It’s all about empathy, really: The key to customer support success

Jack Hussey
Jack Hussey
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Sep 30, 2024



Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide

Jack Hussey
Jack Hussey
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Sep 27, 2024



Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide

Jack Hussey
Jack Hussey
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Sep 25, 2024



The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI

Jack Hussey
Jack Hussey
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Sep 13, 2024



Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance
Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance
Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance

Mark Hughes
Mark Hughes
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Sep 4, 2024



Top 6 sales training software you should know about in 2024
Top 6 sales training software you should know about in 2024
Top 6 sales training software you should know about in 2024

Mark Hughes
Mark Hughes
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Aug 2, 2024
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