Blog
Blog
Blog
Latest posts
Latest posts
AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps
Mark Hughes
Mark Hughes
•
•
•
Oct 8, 2024
Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?
Jack Hussey
Jack Hussey
•
•
•
Sep 24, 2024
Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)
Jack Hussey
Jack Hussey
•
•
•
Sep 23, 2024
Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why
Jack Hussey
Jack Hussey
•
•
•
Oct 1, 2024
Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide
Jack Hussey
Jack Hussey
•
•
•
Sep 27, 2024
Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide
Jack Hussey
Jack Hussey
•
•
•
Sep 25, 2024
The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI
Jack Hussey
Jack Hussey
•
•
•
Sep 13, 2024
Solidroad
© 2025 Solidroad Inc. All Rights Reserved