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AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps

Mark Hughes
Mark Hughes
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Oct 8, 2024



Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?

Jack Hussey
Jack Hussey
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Sep 24, 2024



Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)

Jack Hussey
Jack Hussey
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Sep 23, 2024



Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why

Jack Hussey
Jack Hussey
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Oct 1, 2024



Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide

Jack Hussey
Jack Hussey
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Sep 27, 2024



Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide

Jack Hussey
Jack Hussey
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Sep 25, 2024



The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI

Jack Hussey
Jack Hussey
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Sep 13, 2024
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