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Latest posts

How to create a sales enablement plan that works

How to create a sales enablement plan that works

How to create a sales enablement plan that works

Jack Hussey

Jack Hussey

Oct 2, 2024

7 must-know b2b sales training topics for high-performing teams

7 must-know b2b sales training topics for high-performing teams

7 must-know b2b sales training topics for high-performing teams

Jack Hussey

Jack Hussey

Oct 1, 2024

The difference between sales training vs sales enablement

The difference between sales training vs sales enablement

The difference between sales training vs sales enablement

Jack Hussey

Jack Hussey

Oct 1, 2024

How to design a sales enablement onboarding process for new reps

How to design a sales enablement onboarding process for new reps

How to design a sales enablement onboarding process for new reps

Mark Hughes

Mark Hughes

Sep 30, 2024

Top 5 phone skills training tips to convert more leads

Top 5 phone skills training tips to convert more leads

Top 5 phone skills training tips to convert more leads

Jack Hussey

Jack Hussey

Sep 30, 2024

A man sat alone in a gladiatorial colleseum
A man sat alone in a gladiatorial colleseum
A man sat alone in a gladiatorial colleseum

Let’s talk about burnout (and how to beat it) in customer support teams

Let’s talk about burnout (and how to beat it) in customer support teams

Let’s talk about burnout (and how to beat it) in customer support teams

Jack Hussey

Jack Hussey

Sep 25, 2024

A robot wearing a roman wreath, looking pensively into the distance
A robot wearing a roman wreath, looking pensively into the distance
A robot wearing a roman wreath, looking pensively into the distance

Talking to bots: Are we ready for AI in customer service?

Talking to bots: Are we ready for AI in customer service?

Talking to bots: Are we ready for AI in customer service?

Jack Hussey

Jack Hussey

Sep 24, 2024

A broken computer monitor made from concrete
A broken computer monitor made from concrete
A broken computer monitor made from concrete

Why customer support feels broken (and how to fix it)

Why customer support feels broken (and how to fix it)

Why customer support feels broken (and how to fix it)

Jack Hussey

Jack Hussey

Sep 23, 2024

An ancient roman statue of a man looking disappointed
An ancient roman statue of a man looking disappointed
An ancient roman statue of a man looking disappointed

Mistakes are OK in customer support — and here’s why

Mistakes are OK in customer support — and here’s why

Mistakes are OK in customer support — and here’s why

Jack Hussey

Jack Hussey

Oct 1, 2024

A love heart sat atop a mountain made from concrete
A love heart sat atop a mountain made from concrete
A love heart sat atop a mountain made from concrete

It’s all about empathy, really: The key to customer support success

It’s all about empathy, really: The key to customer support success

It’s all about empathy, really: The key to customer support success

Jack Hussey

Jack Hussey

Sep 30, 2024

A speech bubble made out of concrete, with an expletive engrained in
A speech bubble made out of concrete, with an expletive engrained in
A speech bubble made out of concrete, with an expletive engrained in

Tough customers: A support team’s quick guide

Tough customers: A support team’s quick guide

Tough customers: A support team’s quick guide

Jack Hussey

Jack Hussey

Sep 27, 2024

A stack of gold coins next to a stack of concrete coins, twice the size
A stack of gold coins next to a stack of concrete coins, twice the size
A stack of gold coins next to a stack of concrete coins, twice the size

Slash your training costs by 50% with AI coaching: A practical guide

Slash your training costs by 50% with AI coaching: A practical guide

Slash your training costs by 50% with AI coaching: A practical guide

Jack Hussey

Jack Hussey

Sep 25, 2024

a tapestry image of a person sitting at a laptop
a tapestry image of a person sitting at a laptop
a tapestry image of a person sitting at a laptop

The Solidroad guide to reducing new hire training time with AI

The Solidroad guide to reducing new hire training time with AI

The Solidroad guide to reducing new hire training time with AI

Jack Hussey

Jack Hussey

Sep 13, 2024

a statue of a man speaking with a microphone
a statue of a man speaking with a microphone
a statue of a man speaking with a microphone

Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance

Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance

Unlocking the power of AI: Your ultimate guide to skyrocketing sales performance

Mark Hughes

Mark Hughes

Sep 4, 2024

a statue of a man looking at an ipad
a statue of a man looking at an ipad
a statue of a man looking at an ipad

Top 6 sales training software you should know about in 2024

Top 6 sales training software you should know about in 2024

Top 6 sales training software you should know about in 2024

Mark Hughes

Mark Hughes

Aug 2, 2024

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