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Blog
Blog
Latest posts
Latest posts
![A roman statue with a sales headset on](https://framerusercontent.com/images/8IH1qsRlHYtt3mY1WJDd6dJ9b8.jpg)
![A roman statue with a sales headset on](https://framerusercontent.com/images/8IH1qsRlHYtt3mY1WJDd6dJ9b8.jpg)
![A roman statue with a sales headset on](https://framerusercontent.com/images/8IH1qsRlHYtt3mY1WJDd6dJ9b8.jpg)
AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps
AI roleplaying for customer support teams is here, and here's how it helps
![](https://framerusercontent.com/images/x9V7q8gkoMVVy8SPxu2eoswSWIA.png)
Mark Hughes
Mark Hughes
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Oct 8, 2024
![A robot wearing a roman wreath, looking pensively into the distance](https://framerusercontent.com/images/VpPy52lzw90Sb4UwZhhLIhvpXg.jpg)
![A robot wearing a roman wreath, looking pensively into the distance](https://framerusercontent.com/images/VpPy52lzw90Sb4UwZhhLIhvpXg.jpg)
![A robot wearing a roman wreath, looking pensively into the distance](https://framerusercontent.com/images/VpPy52lzw90Sb4UwZhhLIhvpXg.jpg)
Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?
Talking to bots: Are we ready for AI in customer service?
![](https://framerusercontent.com/images/qPlQEPtNRNbNohHE9qC7i90kFw.png)
Jack Hussey
Jack Hussey
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Sep 24, 2024
![A broken computer monitor made from concrete](https://framerusercontent.com/images/AxLF0bpyQThUUKvPQxOdLp4OewM.jpg)
![A broken computer monitor made from concrete](https://framerusercontent.com/images/AxLF0bpyQThUUKvPQxOdLp4OewM.jpg)
![A broken computer monitor made from concrete](https://framerusercontent.com/images/AxLF0bpyQThUUKvPQxOdLp4OewM.jpg)
Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)
Why customer support feels broken (and how to fix it)
![](https://framerusercontent.com/images/qPlQEPtNRNbNohHE9qC7i90kFw.png)
Jack Hussey
Jack Hussey
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Sep 23, 2024
![An ancient roman statue of a man looking disappointed](https://framerusercontent.com/images/USVKIeHVw26TT0eUlPxKjRpUw.jpg)
![An ancient roman statue of a man looking disappointed](https://framerusercontent.com/images/USVKIeHVw26TT0eUlPxKjRpUw.jpg)
![An ancient roman statue of a man looking disappointed](https://framerusercontent.com/images/USVKIeHVw26TT0eUlPxKjRpUw.jpg)
Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why
Mistakes are OK in customer support — and here’s why
![](https://framerusercontent.com/images/qPlQEPtNRNbNohHE9qC7i90kFw.png)
Jack Hussey
Jack Hussey
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Oct 1, 2024
![A speech bubble made out of concrete, with an expletive engrained in](https://framerusercontent.com/images/QKflDFdWsDuNwGyabUejLOFi4.jpg)
![A speech bubble made out of concrete, with an expletive engrained in](https://framerusercontent.com/images/QKflDFdWsDuNwGyabUejLOFi4.jpg)
![A speech bubble made out of concrete, with an expletive engrained in](https://framerusercontent.com/images/QKflDFdWsDuNwGyabUejLOFi4.jpg)
Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide
Tough customers: A support team’s quick guide
![](https://framerusercontent.com/images/qPlQEPtNRNbNohHE9qC7i90kFw.png)
Jack Hussey
Jack Hussey
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Sep 27, 2024
![A stack of gold coins next to a stack of concrete coins, twice the size](https://framerusercontent.com/images/lttRrgCENRi9AYgfJ7XR8lH9Y.jpg)
![A stack of gold coins next to a stack of concrete coins, twice the size](https://framerusercontent.com/images/lttRrgCENRi9AYgfJ7XR8lH9Y.jpg)
![A stack of gold coins next to a stack of concrete coins, twice the size](https://framerusercontent.com/images/lttRrgCENRi9AYgfJ7XR8lH9Y.jpg)
Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide
Slash your training costs by 50% with AI coaching: A practical guide
![](https://framerusercontent.com/images/qPlQEPtNRNbNohHE9qC7i90kFw.png)
Jack Hussey
Jack Hussey
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Sep 25, 2024
![a tapestry image of a person sitting at a laptop](https://framerusercontent.com/images/r59ESYLQ3dBxYYEHZcj2NsDDVNw.png)
![a tapestry image of a person sitting at a laptop](https://framerusercontent.com/images/r59ESYLQ3dBxYYEHZcj2NsDDVNw.png)
![a tapestry image of a person sitting at a laptop](https://framerusercontent.com/images/r59ESYLQ3dBxYYEHZcj2NsDDVNw.png)
The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI
The Solidroad guide to reducing new hire training time with AI
![](https://framerusercontent.com/images/qPlQEPtNRNbNohHE9qC7i90kFw.png)
Jack Hussey
Jack Hussey
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Sep 13, 2024
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